Tech Work Orders
WORK ORDER DIRECTIONS:
1. Go to Sherpa Desk
2. Click Log In (located in the top right hand corner)
• Username: Your Email / Password: Your password
3. Click Create New Ticket & Fill out the Following:
• Class → Select Laptop Damage (drop down menu next to this - select student)
• Insurance? → Click Yes, No, or Not Sure
• Subject Line → Type ALL of the following:
DAMAGE - Last Name, First Name - Student’s ID # - Grade - Computer Asset #
4. Message Box → Describe exactly what is going on with your laptop. Be specific.
5. Submit the ticket.